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The FAQ is also very helpful and you should probably look here before contacting the customer support. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions.
This is yet another area in which LeoVegas really excel. LeoVegas offers a website that reflects its loud roar. It is a very vivid design with a changeable background that reflects whatever offer is on the banner.
The banner itself is orange and has a real feel of Las Vegas. The iconic LeoVegas lion sits proudly in the corner of this very well designed site.
The page, as well as being very eye-catching, is also very usable. There are tabs across the top which will take you directly to Support, Promotions, Open Account and Lost Password.
Below this, underneath the banner you can start seeing where all the games are located. They are separated into 3 different areas: Casino, Live Casino and Sports.
When you go to Casino, this is where you find the majority of the games. These are separated into the following categories: Top Games, Newest games, Jackpots, Slots, Instant Win, Classic Slots, Live Casino and Table Games.
You also have a search function to help you further. Below this, there are thumbnails of the most popular games in each section so you can find anything quickly and easily.
It is definitely a well thought out and smartly designed website that enables you to find what you want with ease. They have won Best Mobile Operator awards and it is clear to see why.
This is a casino that started on mobile and went desktop — unlike most others. This casino was designed for mobile. You can find everything you need within easy reach of the home screen.
When you log in you will be presented with the most popular games and a full selection of games available is just one tap away.
In fact, it probably has one of, if not the biggest mobile offering in the industry. There are almost slot games available, of which a stunning 89 are available exclusively on mobile.
Again, it is virtually unheard of to have mobile-only games. There are all of the classics, plenty of jackpot slots and the newest releases.
You will also find a huge variety of table games such as blackjack, roulette, poker, mobile scratch cards and even live casino. This is a casino that can genuinely boast that its customer experience is just as good on mobile, maybe even better than it is on desktop.
LeoVegas has won awards every single year since it was created in and is certainly one of the best online casinos around. It offers exclusive and innovative games, classic slots and popular jackpot games.
There is also a top-notch live casino powered by multiple top providers, offering the most innovative games on the market.
The customer support has a great reputation and is contactable 24 hours a day, 7 days a week, every single day of the year. It also has a huge welcome package including lots of free spins with fair terms and conditions.
What can I say? It is, in our opinion, one of the best on the market, even outshining the desktop site in some areas. It is all fun and games until you have to review the customer support at LeoVegas.
The truth is that players have mixed feelings about it. Judging from our experience, LeoVegas used to have a terrible customer service at the beginning.
A few years later, however, things have changed. Courtesy, friendliness, and expertise is what the customer care agents demonstrated. Well, as the main purpose of this review is to provide you with valuable, up-to-date information about the LeoVegas casino, we will not turn a blind eye to the disapproving comments regarding customer support.
Most of them are related to forfeited winnings and account verification issues. What if LeoVegas has fallen a victim to unfair competitors who do not spare efforts to tarnish its reputation?
There might be a grain of truth in the version that LeoVegas is way too strict when it comes to account verification and withdrawals, but the casino is licensed by 4!
Plus, it has been on the market for several years. Scam casinos rarely make it to the first year before being reported and closed by authorities.
The mobile casino is something LeoVegas takes pride in. There are two separate native apps for casino games and sportsbook, respectively.
Depending on the OS of your mobile device, you can find them on the iTunes or at the PlayStore. Just make sure your device is updated to the latest OS version otherwise some of the games may not run well.
You will qualify for the same bonuses you would have received in the desktop version. Alternatively, you can play in your mobile browser and you will have access to your favorite games, although the app download has some perks such as a simplified navigation and opportunity to customise it as you please.
Overall LeoVegas is a casino you can put your trust in. Needless to say, it has its weaknesses such as the lack of a downloadable version, the limited variety of payment methods, the large number of restricted countries and the occasional customer support issues.
In addition to this, you can get 20 free spins as the LeoVegas casino no deposit bonus. These are applicable to NetEnt games. Also, a promotion could be claimed by entering promo codes available at the coupons.
It is important to note in this LeoVegas Casino review that deposits made from Neteller and Skrill are not included in this bonus.
This makes this offer lag behind the few others. A player can enjoy its VIP features where you will get loyalty points on every wager made by you.
The bigger the bets, the more credits you will get which you can personally check through the Voucher on your email.
Solid 9 out of 10 for the customer service as the betting house never disappoints its players when it comes to their support. They are available 24 hours a day and 7 days a week including holidays too.
They offer various modes to make contact with their executives just to keep their players in their comfy zone. You can expect fast and excellent service from them without any delay.
They keep a team of proficient executives that are always ready to help their players and clear the doubts and concerns, courteously.
Listed below are the modes through which they provide a helping hand to their customers: Live Chat : It is the fastest mode as their executives reply instantly through the live chat.
Phone : International as well National telephone numbers are available on the site allowing one-to-one communication. You can explain your issue properly via the helpline and get an instant reply.
Email: Email is another option if you want to explain your matter in detail. Moreover, the reply through email is also quick and profound.
FAQ : You can get most of the answers to your questions easily in this FAQ section without any efforts.
However, not all the queries can be explained here. When it comes to your personal as well as financial details, they are in safe hands here.
You can play LeoVegas for real money without any worries. There are no such complaints regarding security issues until now. The casino uses a bit SSL encryption system that encrypts the data while transmitting it between you and the online casino and therefore, keeps the data secure and safe.
The casino does not keep your card information either. Whether you play using a browser or LeoVegas mobile app, your transactions and your personal details are highly secured, and you are guarded against cheats and scams.
LeoVegas Canada has been awarded numerous valuable awards that ensure it to be one of the best online casinos in It is giving a cut-throat competition to other online casinos.
It stands out due to its classic and amazing slots and top-notch jackpots and offers. Being certified by the renowned regulatory bodies ensures fairness and security for its customers.
On the downside is serving in limited countries across the globe. However, given this factor, it still has done its best to gain popularity in the limited pool.
With all its virtues and odds, this Canadian casino is ahead of the pack. Frequently Asked Questions about LeoVegas How can I download LeoVegas Casino?
You can easily install Leovegas free app from App Store, Play Store or Windows store. Why am I getting access denied while accessing leovegas.
LeoVegas would not be available to operate in the country you are situated, and therefore, you are unable to access it.
How can I cash out my winnings? The deposit offer is available on any two deposits. Apart from the cool welcome bonus, LeoVegas has a splendid VIP system in place, allowing regular players to benefit from exclusive promos, special deals, birthday prizes, and more.
Not only that, but the fans of live dealer games are treated with a special live casino bonus. Other than that, this operator does not offer much in terms of ongoing promotions.
Sure, there are occasional specials, but they are not much, especially when compared to what Casino or 32Red offer.
Overall, LeoVegas has an outstanding welcome offer, but not much else in terms of bonuses. As any standard welcome offer, the first deposit bonus at LeoVegas carries certain terms and conditions.
In order to receive the cash reward, you will have to wager the deposited amount 35 times. Have in mind that different games have different contribution rates.
In the table below, you can see the wagering contribution percentages of the most popular casino games. New players will certainly be delighted with this offer, as it will give a boost to their starting bankrolls and help them play more games with bigger bets.
In order to claim your welcome bonus, you need to make a deposit first. At LeoVegas, you have a good variety of payment methods available for your convenience.
Even though other operators offer a lot more in this field, LeoVegas has the most common options covered — debit card, Neteller , PaySafeCard , Trustly, and Sofort.
No PayPal , unfortunately. Take note that deposits using Neteller or Skrill are excluded from the welcome bonus offer.